Customer service

LINEV Group strives for excellence and professionalism in providing customer service, both inside and outside the organization, within the limits of available, well-managed resources.

To accomplish this mission, we agree upon these values:

• Anticipating the needs of our customers and planning accordingly
• Greeting our customers promptly, cheerfully and respectfully
• Listening carefully and giving full consideration to the requests and concerns of our customers
• Communicating honestly, courteously and knowledgeably
• Providing follow-through for our customers promptly, responsibly and efficiently
• Serving with pride, commitment, and with high ethical standards
• Respecting the individual and encouraging participation

LINEV Group provides sales and after-sales service worldwide.