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Customer service

LINEV Group strives for excellence and professionalism in providing customer service, both inside and outside the organization, within the limits of available, well-managed resources.

To accomplish this mission, we agree upon these values:

  • Anticipating the needs of our customers and planning accordingly
  • Greeting our customers promptly, cheerfully and respectfully
  • Listening carefully and giving full consideration to the requests and concerns of our customers
  • Communicating honestly, courteously and knowledgeably
  • Providing follow-through for our customers promptly, responsibly and efficiently
  • Serving with pride, commitment, and with high ethical standards
  • Respecting the individual and encouraging participation

LINEV Group provides sales and after-sales service worldwide.